Last Updated: March 15, 2024

We respect your
privacy.

Your learning journey is personal. We're committed to protecting your data with the same diligence we apply to education.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect depend on how you use our services.

Information you give us

  • Account details (Name, Email, Password)
  • Profile information (Profile picture, Bio)
  • Payment information (processed securely via Stripe)
  • Communications with tutors

Information we collect auto

  • Device information & IP address
  • Usage data (Lessons watched, Quizzes taken)
  • Performance metrics & Learning progress
  • Log data and cookies

How We Use Your Data

We use the information we collect to provide, maintain, protect, and improve our services, to develop new ones, and to protect Tutorly and our users.

  • To personalize your learning path using our AI algorithms.
  • To match you with the most suitable tutors based on your learning style.
  • To process transactions and send you related information, including confirmations and invoices.
  • To send you technical notices, updates, security alerts, and support and administrative messages.

Data Sharing & Disclosure

We do not share your personal information with companies, organizations, or individuals outside of Tutorly except in the following cases:

With Tutors

When you book a session, we share your first name, learning goals, and relevant academic history with the tutor to help them prepare for your session. We do not share your personal contact details.

We may also share data with trusted service providers who process data for us (like cloud hosting or payment processing), subject to strict confidentiality obligations.

Security Measures

We work hard to protect Tutorly and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold.

AES-256 Encryption
SOC2 Compliant

Your Rights & Choices

You have choices regarding the information we collect and how it's used. Under GDPR, CCPA, and other applicable laws, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate data.
  • Request deletion of your data ("Right to be Forgotten").
  • Opt-out of marketing communications at any time.

Cookies Policy

We use cookies and similar technologies to provide and support our services.

Essential Cookies: Required for the app to function (e.g., keeping you logged in).
Analytics Cookies: Help us understand how visitors use our site.
Preference Cookies: Remember your settings (like dark mode).

Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer (DPO).